Payment & Billing Methods At Zaxbys

Zaxby’s, a popular quick-service restaurant known for its Chicken Fingers and wings, offers convenient and flexible ways to pay. With a variety of payment & billing methods at Zaxbys, customers can choose from traditional cash payments or modern digital options, making every transaction smooth and hassle-free so you can enjoy your favorite meals from Zaxby’s menu.

Accepted Payment & Billing Methods At Zaxbys

Whether you’re interested in traditional payment or online payment, I have shared a detailed guide about available payment and billing methods that you can effectively use while having a satisfying meal.

Traditional Payment Methods At Zaxby’s

Credit and Debit Cards: Zaxby’s accepts all major debit and credit cards, including Visa, MasterCard, American Express, and Discover.
Cash: For those who prefer traditional payment methods, cash is accepted at all Zaxby’s locations.

Digital & contactless Payment Methods

Apple Pay: You can use Apple Pay at all Zaxby’s locations, both in-store and at the drive-thru. You can also use Apple Pay within the Zaxby’s app for a seamless ordering and payment experience.
Google Pay and Samsung Pay: Android users can utilize Google Pay and Samsung pay for contactless payments at Zaxby’s restaurants.
Zaxby’s Gift Cards: Zaxby’s offers physical and electronic gift cards that can be purchased and used at any Zaxby location.

Updating Payment Method in the Zaxby’s App

Open Zaxby’s App and navigate to your account settings.
Tap on the “Payment Method” option.
Choose the “Change Payment Method” option to add or switch your debit/credit card. Adding a new card will automatically replace the previous one.

Updating Payment Method Online

Visit Zaxby’s control panel and log in with your credentials.
Go to the control panel in the top right corner and click the payment section.
To remove an existing card, click “remove” and confirm it.
Click “Add New Card” and enter your card information; that’s all.

LevelUp Charges On your Credit Card Statement

When you see “LevelUp” on your credit card statement, it indicates that the payment was processed through LevelUp, which powers the Zaxby’s App and online ordering system. This is standard practice for transactions made via the app or website.

Billing Methods Via Zaxby’s App

As the billing process in-store is straightforward, that’s why, I will discuss billing methods that are available via Zaxby’s App which are typically three.

Instant Billing: Charge your card on file immediately for orders, allowing you to pay and earn rewards in one step. For this, add a card in the app and select “Instant Billing” in payment preferences.
Preload/Reload Billing: Allows you to add funds ($25-$100) to your account, which are deducted for orders. You can also set up auto-reload to maintain a minimum balance. For this, add funds to your account and enable auto-reload if desired.
Loyalty-Only Billing: Scan the app to earn rewards, then pay separately at the register using cash or card.

These options can be managed through Zaxby’s app by accessing the “Manage Cards” and “Payment Preferences” sections.

Refunds & Chargebacks

If you experience an incorrect charge, you can request a refund or dispute the transaction. Here’s how:

Contact Zaxby’s customer support through the app or website.
Provide your order details and the reason for dispute.
Refunds are typically processed within 5-7 business days, depending on the payment method used.

Integration with Rewards & Loyalty Programs

Zaxby’s rewards program offers benefits linked to digital payments.

Earn points automatically when paying with the Zaxby’s app.
Some digital payment methods may offer additional cashback or rewards.
Loyalty points can be auto-applied or manually used for free items.

Benefits of Using Digital Payments

Using digital payment methods like Apple Pay and Google Pay at Zaxby’s offers several benefits.

Convenience: No need to carry cash or physical cards.
Security: These services use encryption to protect your card information.
Speed: Transactions are completed quickly with just a few taps on your device.

Frequently Asked Questions

Zaxby’s accepts apple pay as a payment method in-restaurant. You can use your iPhone, Apple Watch, or other Apple devices to pay for your food.

Yes, cash is accepted at all Zaxby’s locations.

Zaxby’s accepts Visa, MasterCard, American Express, and Discover.

No, there are no additional fees for using Apple Pay at Zaxby’s.

Yes, Zaxby’s also accepts Google Pay for Android users.

Yes, Apple Pay is accepted for online orders placed through Zaxby’s website.

Final Words

Payment & billing methods at Zaxby’s are designed for convenience, offering both traditional and digital options. Customers can pay using cash, credit/debit cards, mobile pay, or Zaxby’s gift cards. The Zaxby app further simplifies transactions with instant billing, preload billing, and loyalty-only billing. Digital payment methods not only provide speed and security but also streamline the ordering process. By utilizing these payment options, customers can enjoy a more efficient and rewarding dining experience at Zaxby’s.