Zaxbys App – Complete Guide For iOS & Android Users

Zaxby’s, the popular fast-food chain known for its Chicken Fingers, wings, and signature sauces, offers a feature-rich mobile app designed to enhance customer experience. The Zaxbys App, available on iOS and Android, allows users to order food online, earn rewards, and access exclusive app deals.

In this guide, we’ll explore everything you need to know about the zaxby’s mobile application, from downloading and installing the app to exploring its features, benefits, user reviews, and troubleshooting tips to ensure you make the most of your experience.

Downloading & Installing Zaxbys App

For iOS Users:

Open the App Store on your device and search for “Zaxby’s App” in the search bar.
Select the official App from the search results and then download and install it.
Launch the app and create an account to start using it.
For iOS users, the system requirements are iOS 15.0 or above.

Download Zaxby App For iOS

For Android Users:

Open the Google Play Store and search for “Zaxby’s App” in the search bar.
Select the official App from the search results and then download and install it.
Launch the app and create an account to start using it.
For Android users, the system requirements are Android 7.0 or above.

Download Zaxby App For Android

Sign Up & LogIn At Zaxbys App

Signing up and logging in to the App is simple. Here’s how you can do it.

Zaxbys Sign Up:

After just downloading and installing the app, tap on “Sign Up” to create a new account.
Provide your name, email, phone number, and password.
Accept terms and conditions and proceed.
You may receive an email or SMS verification. Follow the instructions to verify.

Once verified, you can start using the app to browse menus, earn rewards, and place orders.

Zaxbys Login:

Open Zaxby’s application, and tap on the “Login” option.
Type your registered email and password.
Press login and you’re ready to order and access rewards.

Forgot Password? If you can’t login, tap on “Forgot Password”, and follow the reset instructions sent to your mail.

Feedback & Reviews of Zaxbys App

Mobile apps are key for fast food customer experience, and Zaxby’s is at the forefront. Their app offers a promising blend of easy ordering and rewarding experiences. Despite some challenges, Zaxby’s innovative approach to digital engagement is driving growth and loyalty. I have shared the ratings and reviews to uncover what customers truly appreciate about the app.

App Ratings

Google Play Store: The Zaxby’s application is rated 3.1 out of 5 stars based on over 6500 reviews and has been downloaded over 1 million times.
App Store (iOS): The app is highly rated with 4.71 out of 5 stars, based on 110,000 reviews.

Recent Improvements & Key Features in App

Zaxby’s has been actively improving its mobile app to enhance user experience and streamline ordering processes. Here are some improvements and key features in the app.

Version 11.0.0 and 11.1.0

This version has introduced live order tracking, allowing users to monitor their order status in real-time. This feature is available on both the confirmation page and within the app, ensuring that customers are informed about their order’s readiness. Apart from this, you can also check the Zaxbys hours of different locations in this version.

Bug Fixes and Experience Enhancements

The app has seen several bug fixes and experience enhancements aimed at improving overall performance and user satisfaction. These updates ensure a smoother interaction with the app, reducing errors and improving functionality

Zax Rewardz Program

The app continues to feature the Zax Rewardz Program, which rewards users with 10 points for every dollar spent. These points can be redeemed for exclusive rewards, such as free food items.

Delivery and Pickup Options

Users can select their preferred delivery service or opt for in-store pickup or curbside pickup, making it convenient to enjoy Zaxby’s food without waiting in line.

Favorite Orders and locations

The app saves user’s favorite orders and store locations, simplifying future orders and personalizing the experience.

Gift Card Integration

Users can digitize physical gift cards or send eGift cards directly through the app, providing a seamless way to manage and use gift cards.

Catering Options

For larger gatherings, the app provides access to platters and catering services, ensuring that everyone can enjoy Zaxby’s food at events and parties.

Store Locator

Find the nearest Zaxby’s location using the app’s store locator feature, making it easy to plan your meal on the go.

Secure Payment Options

The app supports credit/debit cards, digital wallets, and the option to load prepaid funds for faster transactions.

Get Free Meal Through ZAX App

You can get a free meal through the zaxby’s mobile app by taking advantage of their new user welcome offer.

Simply download and complete the signup and login process.
As a new app user, you’ll receive a free Big Zax Snak Meal after placing your first order through the app.
Zaxby’s regularly offers app-only promotions, including BOGO deals, discounts, and free food rewards. So always keep an eye on the “Deals” section in the app for the latest offers.

Zaxby’s App Customer Service

If you experience issues within the app, whether it is login problems, order issues or technical glitches, Zaxby’s customer service is available to assist you. For this:

Open the Zaxby’s mobile app, navigate to the menu, and tap on “Help” or “Contact Us” for quick assistance. Whether you have questions about your order, menu items, or store locations, this feature connects you directly to Zaxby’s customer support for the help you need

Pros & Cons

Pros	Cons
Easy to use interface	Some users report login issues
Quick and seamless ordering	Occasional problems with order tracking
Generous rewards program

Troubleshooting and Common Issues

Zaxby’s Mobile App Not Working? Try This:

Make sure you’re using the latest version.
A simple restart can fix major bugs.
Go to app settings and clear cache (Android users).
If issues persist, delete and reinstall it.

Can’t Log in?

Ensure you’re using the correct email/password.
Try resetting your password through the “Forgot Password” option.

Not Receiving Rewards Points?

Contact Zaxby’s Customer Support if your points don’t appear within 24 hours.

Frequently Asked Questions

For every dollar spent through the app, you earn 10 points. These points can be redeemed for various rewards listed within the app

Yes, the app provides options for both delivery and pickup, allowing you to choose the most convenient method.

If you encounter any unauthorized charges, contact Zaxby’s customer support immediately and inform your bank or credit card company to dispute the charges.

Yes, the app is available for download on both the App Store and Google Play.

Yes, creating an account is necessary to place orders through the app.

To reset your password, go to the app’s account section, select “Forgot Password,” and follow the prompts to reset your password.

Final Words

The app of Zaxbys is a game-changer for fans of the brand, offering a smooth and convenient way to order food, earn rewards, and access exclusive deals. With a user-friendly interface, live order tracking, and secure payment options, it enhances the overall customer experience.

The Zax app signup and login process is quick and easy, allowing users to start ordering in no time. The app ensures a hassle-free experience, making it the perfect companion for all your Zaxby’s cravings.